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Terry Group Ltd
Longridge Trading Estate
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Customer Support Engineer – Office Based
We require an experienced, office-based Customer Support Engineer for our Knutsford Head Office, with the following skills base:-
Essential Competences / Attributes
- Good electrical engineering experience
- Good qualifications in Technical Support
- Ability to quickly acquire in-depth product knowledge of the extensive Terry Group range of lifting equipment
- Strong organisational skills and a methodical manner
- Excellent communication, administrative & computer skills
To provide technical and engineering support to Terry Group & Agent Engineers.
Having gained excellent product knowledge on all Terry Group products, you will provide sales and technical advice to clients, architects, builders etc, ensuring they have a clear understanding of which product will best serve their needs.
You will also provide support in assisting our lift agents with parts identification, formal quotations, processing of all parts orders from receipt to delivery to include warranty claims
- Salary depending upon experience
- 22 days holiday per year, plus statutory bank holidays
- 2 years’ death-in-service benefit from day one of employment
- 39 hour working week
The Terry Group Ltd confirms its commitment to a comprehensive policy of Equal Opportunities in employment in which individuals are selected and treated on the basis of their relevant merits and abilities and are given Equal Opportunities within the Company. The aim of this policy is to ensure that no job applicant or employee should receive less favourable treatment on any grounds not relevant to good employment practice. The Terry Group Ltd is committed to a programme of action to make this policy fully effective. It is the Terry Group Ltd’s policy as an employer to treat all people equally irrespective of race, ethnic origin, sex, marital or parental status, sexual orientation, creed, disability, age or political belief.