Terry Lifts pride themselves in the reliability and safe working of their full product range in the Domestic and Public Access market place, however, many customers neglect the importance of regular servicing of the equipment resulting in unnecessary breakdowns leaving you stranded without vital facilities and expensive repairs due to lack of maintenance.
We can offer extended warranties (up to 5 years for domestic lifts subject to the lifts age) which includes a service every 12 months, parts and labour (excludes misuse or vandalism) and priority call out. If we have not seen your lift for over 18 months we will also include a condition report and will quote you for any necessary work to bring the lift into a serviceable condition. In the majority of cases If you are in a position to accept the quote we can carry out most work the same day due to our vast stock of spares carried in all of our vehicles for all Terry Lifts products dating back to the late 90’s.
If an extended warranty is not what you are looking for then we can offer one off service or repair visits at a very competitive price and as above if necessary provide you with a condition report prior to any works being carried out.
If we cannot repair your lift the same day we will endeavour to return the following day as our manufacturing base is located in Knutsford, Cheshire enabling us to distribute most parts overnight to any address within in the U.K.
We have a number of highly trained, DBS checked, NVQ Level 2 qualified engineers strategically placed around the UK, so you can be rest assured that we will arrive in a timely and professional manner and in the majority of cases leave you with a fully operational lift and most importantly it will be in a safe working condition.
During office hours call 0800 328 1228, option 3 for service, repairs and technical assistance.
Monday to Friday:
Office Hours 08.00hrs – 17.00hrs
For emergency assistance out of office hours call
0800 328 1228
Week days: 17.00hrs – 22.00hrs
Weekends: 08.00hrs – 22.00hrs
and safety standards
Member of LEIA (Lifts
& Escalator Industry Association)
Proudly Designed and
Manufactured in Britain