Meet the team: Lizzie

Posted: 7th May 2026

Meet Lizzie, part of the team helping to keep everything running smoothly behind the scenes at Terry Lifts. As a Service Repair Scheduler, she plays an important role in making sure customers get the support they need, when they need it most.

What is your job title and how long have you been at Terry Lifts?
I’ve been with Terry Lifts since May 2025, working as a Service Repair Scheduler.

Tell us something interesting about your role
My role is a real mix of organisation, problem-solving and communication. No two days are the same, and I’m often working behind the scenes to make sure everything runs smoothly for both our customers and our engineers.

Terry Lifts is all about being ‘the one to trust’. How does that show in your role?
In my role, being dependable is key. Customers rely on us to respond quickly and keep things moving, especially when their lift isn’t working as it should. It’s about listening, understanding the situation and making sure the right support is in place as quickly as possible.

What makes the Terry Lifts team culture unique?
It’s a close-knit team where everyone supports each other. There’s a real sense of working together, which makes a big difference day to day.

What has been the most rewarding part of your role?
Helping people when they need it most. On occasion, I’ve been able to talk someone through a fix over the phone and get their lift back up and running straight away, which is always really rewarding.

Outside of work, what do you enjoy doing?
I have a young family, so I spend most of my time off with them. I also enjoy pole fitness and rowing, and I used to swim and horse ride.

Learn more about the team behind Terry Lifts in our Blog section.

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