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Training Centre

We have a duty of care to ensure that our lifts are installed correctly and safely, that they remain reliable through regular, professional maintenance and repairs are prompt and right-first time.  We must be confident that the lift has been left in safe working order and will continue to operate trouble-free.

To achieve this, we offer comprehensive hands-on training at the Terry Lifts Training Centre in Knutsford.

Purpose-built Training Centre

From our purpose-built training centre, we provide training courses for our platform and through-floor lifts.  These are typically one- or two-day courses covering repair and maintenance, or installation.

Each session consists of:

  • Introduction
  • Classroom Session
  • Fault Finding
  • Service Points
  • Safety Critical Checks

Returning to the classroom, each trainee will be asked to complete a set of questions relevant to the individual products that they have been trained on.  Following the completion of the course, each trainee will be presented with a certificate of attendance.

Benefits of Terry Lifts Product Training:

  • Reduces cost to the business
  • Reduces time onsite
  • Minimises return visits
  • Improves product knowledge and understanding of the lift safety circuits and mechanisms

Learn From Our Experience

Our trainers have over 40 years’ experience installing and maintaining the Terry Lifts range of products.  They are NVQ qualified, including NVQ level 2 in platform lift installation, service, and repair.

Ongoing Support

To ensure our end users receive excellent aftercare and ongoing reliability, we take the training and support of service engineers extremely seriously.  We monitor inbound technical enquiries to ensure we identify reoccurring problems quickly and encourage those who may require more assistance to undergo additional training.

We offer training and support to our agents, local authorities, and maintenance contractors.

If you are an occupational therapist, health care technician or clinician, please get in touch to find out how we can tailor our training courses to suit your requirements.

Book Your Place Now!

If you wish to find out more about our training facilities and the courses that we offer, or want to book a place, please get in touch.

The training was precise and hands-on.  The fault finding was very good.  I would absolutely recommend this course to my colleagues.  If you are going to entertain installing these lifts, then training is a must.  We will be looking to do the training course for the Melody range next.

The course was a pleasure from start to finish.  I can’t recommend Ian (the trainer) enough,  he was amazing.  Thank you for a great experience and I look forward to returning for more training in the future.

Edward Fitzgerald - Liftserv: installation training

Brilliant training course.  The trainer kept it engaging and informative.

Jack Foyle - E&M Lifts: Homelift service and repair

The facility is very well laid out and professional, it’s a good environment for training.  The training was very thorough and covered everything I expected.  The trainer was engaged throughout, very knowledgeable and happy to answer questions.  I would highly recommend this course.

It was great to meet the staff at Terry Lifts – such a sincere bunch of people.  Overall, it was a great experience.

Eoin Collins - Liftserv: installation training

We would 100% recommend the training course to our colleagues.  The training centre itself is very clean and tidy, and the course covered everything we expected.  The trainer covered all aspects for each of the models.

Leeds City Council representatives: service and repair for Harmony and Melody ranges

Very good training facility.  Detailed content in presentations and excellent teaching on the products. Ian (the trainer) explained everything in detail, and I particularly enjoyed the fault finding on the products.  I would recommend this training course to others.

Paul Gillespie - Advanced Stairlifts: service and repair (all products)

As a company we are new to through floor lifts.  We currently offer a wide range of stairlifts and mobility equipment but now wish to expand our range and include through-floor and step lifts.

The training was very detailed and put us at ease immediately.  We found the parts of the lift and mechanics explained really well and we really took a lot from the course.

We now feel confident to take the covers off and get stuck in!  Exactly what we were after - thank you.

Mike Jones - NE Mobility Solutions: Home lift service and repair

Very good training facility.  Detailed content in presentations and excellent teaching on the products. Ian (the trainer) explained everything in detail, and I particularly enjoyed the fault finding on the products.  I would recommend this training course to others.

Paul Gillespie - Advanced Stairlifts: service and repair (all products)

Brilliant training course.  The trainer kept it engaging and informative.

Jack Foyle - E&M Lifts: Homelift service and repair

We would 100% recommend the training course to our colleagues.  The training centre itself is very clean and tidy, and the course covered everything we expected.  The trainer covered all aspects for each of the models.

Leeds City Council representatives: service and repair for Harmony and Melody ranges

The Terry Lifts training centre and two-day service and repair course are both excellent.

Maintenance & Repair Training Participant (2022)

Terry Group's training facility is really good.  I have learned so much in two days, and enjoyed it.  Thanks again, guys.

Service & Repair Training Participant (2022)

Great day!  Ian was a great instructor.  Five stars.  The course covered the Harmony, Harmony FE and Lifestyle lifts.

Service & Repair Training Participant (2022)

I attended a service and repair training course for the Harmony, Harmony FE, Melody 3, Melody 1 and Step Lifts.  It was a fantastic course, thorough and extremely helpful.  I will recommend it to my colleagues.

Service & Repair Training Participant (2022)

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Highest quality
and safety standards

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Member of LEIA (Lifts
& Escalator Industry Association)

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Proudly Designed and
Manufactured in Britain

LEIA - Lift and Escalator Industry CHAS Constructionline UKAS SafeContractor